Consumer Privacy Rights


Information Royal Bank of Canada, 1211 Avenue of the Americas (New York) Branch Typically Collects

As a financial services firm, much of the information we collect about our clients is subject to the privacy provisions of the Gramm-Leach-Bliley Act (GLBA) and therefore not subject to the California Consumer Privacy Act (CCPA). This GLBA information includes any information:(i) provided to us by a client in order to obtain a financial service or engage in a transaction (e.g. name, address, income, Social Security number, or other information on an application); (ii) obtained about a client from a transaction involving financial products or services (e.g. account numbers, transactions, positions or other information), and (iii) obtained in connection with providing a client a financial product or service. Because such GLBA information is not subject to the CCPA, it will typically not be included in any response to an information request and is not subject to the deletion rights under CCPA.

Clients, and/or Business Contacts

Category Required to conduct business and/or comply with certain regulations. May not be deleted May be deleted
GLBA Information (e.g., name, address, SS#, etc.) X
Geolocation Data X
Clicks X
Web Browsing History X
Scrolling Location X
Cookies X

Prospects and Other Consumers Who Are Not Clients or Business Contacts

Category Required to conduct business and/or comply with certain regulations. May not be deleted May be deleted
GLBA Information (e.g., name, address, SS#, etc.) X
Geolocation Data X
Clicks X
Web Browsing History X
Scrolling Location X
Cookies X

Personal Information Request Form

Consumers have the right to obtain personal information that businesses have on file about them, and request the personal information be deleted, as appropriate. In order to process this request, please complete this form.

Additional information about yourself (optional):

Please select a request type: